We've sent you an email with a link to update your password.
A password reset email has been sent to the email address on file for your account, but may take several minutes to show up in your inbox. Please wait at least 10 minutes before attempting another reset.
No account yet?
Registering for this site allows you to access your order status and history. Just fill in the fields below, and we’ll get a new account set up for you in no time. We will only ask you for information necessary to make the purchase process faster and easier.
My milk kefir is thin and runny and it is separating. Why is this happening and how can I fix this?
Making kefir is an artisanal craft, just like wine or cheese making. It does take practice to make the perfect kefir to suit your pallet but I can assure you that this is worth the time and effort. Most people like a thick kefir but to produce this consistence you need to cultivate the right mixture of probiotics and this does take time as your kefir grains acclimatise to their new environment and food source (the milk you are using)
In the meantime, thin milk kefir is fine to consume as long as it is sour and separation is a great sign that your grains are healthy and active. It will still provide the same health benefits as a thicker kefir. Simply add to smoothies for a delicious healthy probiotic treat. You can also strain out the whey (clear liquid in the bottom of jar) and consume as a fermented beverage or use to make fermented vegetables. The cottage cheese remaining will be thick and creamy and can be consumed as a yoghurt. Adding a teaspoon of honey will counter the sourness.
Separation is totally normal and happens as milk becomes sour. If your are getting major separation within 24 hours it's because the kefir is fermenting too quickly. We suggest that you add more milk when you stat a new batch or remove some of the grains when making the next batch. Try to maintain ratio of 1 teaspoon grains to 1 cup of milk.
Also, It might be warm in your home, during the summer months and this will make separation occur faster, so shortening the fermentation time will also assist. Alternatively adding pure organic cream and colostrum powder to recipe prior to fermentation will naturally thicken your milk kefir giving is a rich creamy texture and reduce the amount of sourness. Our Milk Kefir growth booster will all help to product a thicker consistent kefir.
- Add more milk to your next batch or reduce amount of grains
- Shorten fermentation time to around 12 hours
- Add Pure Cream and colostrum powder to recipe
- Add Milk Kefir Growth booster to recipe
- Give your Kefir Jar a shake every you walk pass
My Water Kefir or Coconut Water Kefir is not fizzy. How can I create more Fizz?
Making Water Kefir or Coconut kefir are also artisanal crafts just like making beer. Hence it does take some practice to perfect according to your pallet. The most effective way to generate fizz is to conduct a secondary ferment. After you make your initial batch of water or coconut water kefir, combine 1 part kefir to 1 part fruit juice of choice in a glass bottle. Cap tightly and leave in a warm spot to ferment for a further 2 to 7 days. Then refrigerate for 24 hours. Be careful when opening as a fair bit of carbon dioxide gas can be generated.
Will product spoil during shipping?
Our Kefir and Kombucha are a robust symbiotic culture and will not spoil during shipping. To ensure maximum freshness we recommend the express shipping option.
How is product packed and transported?
Product is packed in 2 bags, heat sealed (to protect against leakage) and shipped in a small satchel. All our probiotic cultures are transported as room temperature, as they have been for thousands of years.
Packaging and labelling is minimal to reduce environmental impact. Also, order confirmation and instructions are provided electronically to minimise paper wastage. If you require printed instructions please let us know when placing your order.
How long will it take for my product to be shipped and delivered?
Please allow 2 days for handling and packing
Standard shipping - 3 to 10 days Australia Metro depending on location and is highly variable as per Australia Post Standard collection and delivery cycle.
Express Shipping- 1 to 3 days Australia Metro ( Very Fast and reliable service with Tracking. A reference number will be provided so you can track location of your parcel)
Let customers speak for us
from 3656 reviews
I have yet to use my product but am sure it will be great. I can comment on ease of ordering and very prompt delivery service by your company, so thank you :-)
I was using a recycled glass jar with lid slightly ajar for our kefir for many years, then I was pouring it through a plastic seize into big glass bowl. It worked, but this is a lot easier. I use the kefirko with the lid screwed on firmly and I love the taste and texture much better than what I was making previously. The excitement of a new product and the ease of use has meant I have now handed our kefir making over to our kids. If you don’t have the money, you can do it without the kefirko, but it is much easier for experienced kefir makers and would be excellent for beginners, less complicated!
I wasn't sure how this could possibly work but decided to take a chance, and I am so glad I did. This has surprisingly replaced a whole array of skincare products that I have been very satisfied with for a long time. My sensitive combination skin feels much less oily and reactive after spraying once in the morning after washing, and then a refreshing spray mid afternoon. I love using this instead of a deodorant and find the human, neutral and natural smell far more appealing than any deodorant. Sexy, even! I can't wait to experiment a bit more and get to know the rest of the product line. If its within your budget, I find it is easily worth the price. Please never stop stocking this.
I have ordered from this company many times now buying green banana resistant starch and I’m very happy with the quality and price. This time I ordered the hydrolysed beef collagen and I will definitely order again!
Got the order a few days later than normal, because we live out in the bush. And during the heat of summer we thought it might be dead. But no, we got a brew going and it's plugging along nicely now, pumping out the 'bucha.
We're still learning how to get the best out of it, but with the instructions it's going really well.
I have been making Kefir for a couple of years now but had to buy new grains. I purchased approximately a tablespoon and am very impressed with the flavour (I added a little lemon zest and some ginger). The kefir grains after a couple of goes has now doubled in number! Already making a litre of Kefir!
This kit is great....a bit expensive but still a great investment if your making kefir all the time like I do
I really like the two containers are glass and it’s certainly less messy with this kit... we have limited space and water due to living in a caravan so this system is perfect
I made the mistake of using lactose free milk when I first tried making kefir-be warned it doesn't work!
But since switching to organic milk, I have beautiful creamy batches of kefir and my favorite, kefir yoghurt. I accidentally bought low fat a2 milk and thought it wouldn't work, but in 24 hours, I was able to strain it into a lovely, creamy yoghurt. So happy!
I bought the kefir grains as a way to add natural probiotics into my toddler's diet but now we are both enjoying this as a tasty part of our diet every day. I sweeten the yohurt and add the kefir as is to porridge, yoghurt, milk etc. So yummy!
I bought the kefir mega kit a few weeks ago through nourishme organics.
The fresh milk kefir grains came very well packaged, with. a protective and cooling materials. I had my Kefir up and running, it's taken about two weeks for the kefer to mature and now it is thick and bubbly like lace and each ferment is delicious.
The kefir grains itself has tripled in volume of grains and it produces 500ml.of kefir every 15 hours or so (in Perth conditions). The secondary ferments works well with about 6hrs on bench and then refrigerate for another 4- 12 hours. My favourite secondary ferments are honey, banana, chai tea and garlic.
I was very impressed at how easy it is to make and the quality of kefir that the kefir grains make, would thoroughly recommend nourishme organics kefir products.
I was worried this starter wouldn’t work well when it arrived, as the postman had left it in the full sun and the freezer pack included in the packaging was hot! Despite me waiting home for it all day and them not even knocking!
BUT I put it straight in the fridge as per instructions and it worked great! Lovely, thick, creamy yoghurt. I’ve since used a tablespoon of the yoghurt to make the next batch, so I’m not needing to use a new starter each time. I’ve done this about 4 times and the last batch was a bit more runny so might use a fresh starter now. So you are getting way more than the 6 litres of yoghurt stated if you do this. I previously tried doing this with commercial bought organic yoghurt from the supermarket but it was watery straight away. Recommended.
I received amazing customer service and efficient delivery from Kriben and Channimol when I recently bought these products. I had forgotten to buy some additional products and had to add them last minute but Channimol was so accommodating, flexible and responsive to my enquiry. Such a great pleasure to deal with! I specially bought these for my mum actually. She started using the product 2 weeks ago but has not experienced any effect yet - she had spine surgery in 2016 and I bought this for her joints and leg aches and inflammation. As for me, I’ve also tried the collagen and felt I have less joint stiffness or aches than before. Will update review again in a few month’s time.